When you start a new custom home project, the builder should give you a detailed estimate. The different phases of the project should be detailed in the estimate including the cost, timeline and the brands that would be used. When you see the estimate, you should get a clear idea of what you are going to get when the project is completed. There should be no surprises later on.
When you interview the custom home builder initially, you should closely observe how good is their communication as that is the key for the successful completion of a custom home project. You need to notice things such as if the builder picks up your calls each time. Does the builder return the calls without much delay? Does the builder respond to your messages in a timely manner. Does the builder has a dedicated customer support team? Does the team of builders attend all of the meetings without canceling any of them? These are some of the questions you need to ask yourself while choosing the custom home builder. Communication is everything as far as custom home building is concerned.